Wednesday, June 26

      Friday, June 28

7:15 am - 8:15 am

Continental Breakfast/New Member Ice Breaker Breakfast

8:15 am - 8:30 am

Opening Remarks
Tom Anderson - AAPL President

8:30 am - 9:30 am

Opening Keynote - The R3 Effects of Change Management
Tamekia MizLadi Smith, CEO, EDU Arts, LLC


In this engaging talk, Tamekia will explore how to overcome resistance, the importance of understanding relevance and the power of resilience.

9:30 am - 10:00 am

Refreshment Break/Visit Exhibits

10:00 am - 10:50 am

LIAISON BEST PRACTICES - PART I
Liaison 2.0 - Taking Your Game to the Next Level
Trent Hickes, Manager, Physician Liaison Services, Cone Health


It's a new era of healthcare, and it's time to rethink the Physician Liaison value proposition. In the spirit of this year's conference theme, "Exploring New Frontiers," this presentation will equip and encourage you to get real with yourself, harness the power of synergy, and become a vital partner in your organization's strategic growth initiatives. 

Expanding Access Across a Large Geographic Footprint
Maegan Vidal, Physician Outreach Liaison,
Randall Children's Hospital at Legacy Emanuel


This presentation focuses on how physician liaisons can grow their hospital's regional market share and relationships through specialty outreach clinics far away from the urban core.

10:50 am - 11:40 am

Diamond Sponsor Presentation

11:40 am - 12:45 pm

Group Luncheon

12:45 pm - 1:35 pm

LIAISON BEST PRACTICES - PART II
The Power of Preparation and Playing Dumb - Craft Messaging to Uncover Big Opportunities
Darren Burch, Physician Outreach Liaison, Legacy Health System

As physician liaisons, we often and unknowingly, leave opportunity on the table because we didn't do our research, didn't read the audience, didn't ask the question, or didn't act dumb enough! This lecture will explain how to make your physician encounters better by uncovering big opportunities...all while secretly playing dumb!

Reaping the Benefits of a More Value Focused Physician Relationship
Tracie L. Fillerup, Senior Provider Liaison, Intermountain Healthcare
Patrick B. Gallagher, Senior Provider Liaison, Intermountain Healthcare


Intermountain Healthcare has transitioned to a Generalist model for our Outreach Physician Liaison team. We have found that the transition to a single Liaison in a geographic territory has created a more value-based relationship with the providers and their staff. We would like to share our experience of the transition and the value it has brought to our providers, clinical programs, and healthcare system.

MANAGER/DIRECTOR IMMERSION
Physician Relations Leader Intensive
Kriss Barlow, Principal, Barlow/McCarthy
Susan Boydell, Partner, Barlow/McCarthy

Today's physician relations leaders, whether by title or by function, are under tremendous scrutiny. As organizations focus on viability and growth, physician relations becomes a critical element for referral growth and in-network capture, as well as strategic acquisition and alignment. Our program leaders must be able to juggle the strategic needs of the organization with the very tactical obligations at the field staff level. Talented leaders need special skills and tools for success. This workshop will provide insights and education but is designed for interactive learning and sharing among attendees.

1:45 pm - 3:15 pm

PHYSICIAN PANEL DISCUSSION
Our Value, Their Value... A Candid Discussion with Doctors about Liaison Visits and Life from their Side of the Stethoscope

3:15 pm - 3:45 pm

Refreshment Break/Visit Exhibits

3:45 pm - 4:15 pm

Platinum Sponsor Presentation

4:15 pm - 5:30 pm

Surviving and Thriving with your Multigenerational Team 
Dixie Weber, MS, BSN, RN National Director of Healthcare Programs, Family to Family Support Network

Supporting, engaging, and benefiting from a multigenerational workforce is paramount in today's healthcare work environment. This presentation focuses on common misperceptions and impressions, identifies practice-based approaches, and discusses the current and future state of healthcare's workforce.

5:30 pm - 6:30 pm

Cocktail Reception

Copyright 2017 - American Association of Physician Liaisons, Inc.

American Association of Physician Liaisons, Inc. (AAPL, Inc.)

461 Cochran Road, Box #246,
Pittsburgh, PA 15228 USA

Phone: 571-402-AAPL (2275)
Fax: 412-344-0599
Email: contactaapl@gmail.com


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