LIAISON BEST PRACTICES - PART II
The Power of Preparation and Playing Dumb - Craft Messaging to Uncover Big Opportunities
Darren Burch, Physician Outreach Liaison, Legacy Health System
As physician liaisons, we often and unknowingly, leave opportunity on the table because we didn't do our research, didn't read the audience, didn't ask the question, or didn't act dumb enough! This lecture will explain how to make your physician encounters better by uncovering big opportunities...all while secretly playing dumb!
Reaping the Benefits of a More Value Focused Physician Relationship
Tracie L. Fillerup, Senior Provider Liaison, Intermountain Healthcare
Patrick B. Gallagher, Senior Provider Liaison, Intermountain Healthcare
Intermountain Healthcare has transitioned to a Generalist model for our Outreach Physician Liaison team. We have found that the transition to a single Liaison in a geographic territory has created a more value-based relationship with the providers and their staff. We would like to share our experience of the transition and the value it has brought to our providers, clinical programs, and healthcare system.
Physician Relations Leader Intensive
Kriss Barlow, Principal, Barlow/McCarthy
Susan Boydell, Partner, Barlow/McCarthy
Today's physician relations leaders, whether by title or by function, are under tremendous scrutiny. As organizations focus on viability and growth, physician relations becomes a critical element for referral growth and in-network capture, as well as strategic acquisition and alignment. Our program leaders must be able to juggle the strategic needs of the organization with the very tactical obligations at the field staff level. Talented leaders need special skills and tools for success. This workshop will provide insights and education but is designed for interactive learning and sharing among attendees.